365ac's Privacy Policy — Your data is safe with us

1 Introduction

365ac is an internationally licensed online gaming platform serving members in Bangladesh and across the globe. We understand how valuable your personal information is to you. That's why 365ac treats privacy protection not merely as a legal obligation, but as a responsibility to our members.

This Privacy Policy clearly states what information we collect, why we collect it, how long we retain it, and how we keep it secure. By using the 365ac website, mobile version, or any of our services, you are agreeing to the terms of this policy.

The 365ac Privacy Policy is built in compliance with GDPR (General Data Protection Regulation) and international data protection standards. Our goal is to keep you in full control of your own data.

2 What Information We Collect

365ac only collects information necessary to provide its services. Details are outlined below in two categories:

3 How We Collect Information

365ac collects your information through several methods. Each method is transparent and based on your consent.

• Direct collection: Information you provide directly when registering an account, completing KYC verification, or submitting a support request.
• Automatic collection: Information collected during platform use via cookies, log files, and tracking technologies.
• From Third Parties: Required confirmation data from payment providers or identity verification services.
• From Public Sources: Publicly available information used for fraud detection.

4 Use of Information

365ac uses the information collected for the purposes listed below. We never use your data outside of these approved purposes.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide bonuses, promotions, and personalized offers.
• To ensure customer service and technical support.
• To prevent fraud, money laundering, and other illegal activities.
• To enforce responsible gaming policies.
• To meet legal obligations.
• To improve platform services and the overall user experience.

5 Data Sharing Policy

365ac does not sell your personal data or share it with advertisers. However, limited information may be shared in certain specific circumstances:

• Service Providers: Only the necessary information is shared with payment gateways, KYC verification providers, and technology partners.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Limited data may be cross-checked against industry-recognized databases to detect fraudulent activity.
• Business transfers: Members will be notified in advance in the event of a company merger or sale.

6 Cookie Policy

Cookies are small text files stored in your browser. 365ac uses cookies to enhance your experience and keep the platform running smoothly.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps us understand how users interact with the site (no individuals are identified).
• Marketing cookies: Used to show relevant advertisements; this is subject to your consent.

You can delete or block cookies through your browser settings at any time. However, disabling certain cookies may affect the availability of some platform features.

7 Data Retention Period

365ac does not retain your information longer than necessary. Below are the retention periods for each type of data:

• Account Information: For the duration of active membership and up to 5 years after account closure.
• Financial Transactions: Up to 7 years, as required by legal obligations.
• KYC Documents: 5 years after verification.
• Support contact: 2 years after the matter is resolved.
• Log files: Generally 90 days for security purposes.

8 Your Rights

365ac respects your data rights. Below is a detailed breakdown of what those rights include:

9 Security Measures

365ac uses multiple layers of security to protect your information. Our security framework follows international standards and is regularly updated.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• 256-bit AES: All stored data is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): 2FA is available for added account security.
• Firewall & IDS: Advanced firewall and intrusion detection systems are active to prevent unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular security audits.
• Staff Training: All staff involved in data handling undergo strict confidentiality training.

10 Protection of Minors

365ac strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

• Age verification at registration is mandatory.
• Age verification is carried out as part of the KYC process.
• If a minor's account is detected, it will be immediately closed and all collected data will be deleted.
• Parents or guardians who have concerns can contact our support team.

11 Changes to the Privacy Policy

365ac may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following channels:

• A notification will be displayed upon logging into the platform.
• Updates will be sent to your registered email address.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly.

12 Contact us

If you have any questions about the Privacy Policy or wish to exercise your data rights, please contact our data protection team.