Legal Documents

365ac's Terms and Conditions – Please Read Before Use

Please read these Terms and Conditions carefully before using the 365ac platform. By creating an account or using the platform, you are considered to have accepted these terms.

Last Updated: January 2026
Key Points

Terms & Key Points At a Glance

Get familiar with the key points before reading the full details.

Account Eligibility

You must be at least 18 years old to open an account with 365ac. Each individual may hold only one account.

Bonus Policy

Wagering requirements apply to all bonuses. A specified amount must be wagered before bonus funds can be withdrawn.

Payment Terms

Verified payment methods must be used for deposits and withdrawals. Transactions from third-party accounts are not permitted.

Account Security

Keeping your password confidential is your responsibility. Any unauthorized access to your account must be reported immediately.

Prohibited Activities

Fraud, system manipulation, money laundering, and the use of multiple accounts are strictly prohibited.

Changes to Terms

365ac reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.

Important Notice

These Terms and Conditions constitute a legal agreement between the 365ac platform and its members. By using the platform, you confirm that you have read, understood, and agreed to comply with these terms.

1 Applicability of General Terms and Conditions

365ac (hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming service open to users in Bangladesh and across the world. These Terms and Conditions apply to the 365ac website, its mobile version, and all related services.

By creating an account, logging in, or using the 365ac platform in any way, you automatically agree to these Terms and Conditions. If you do not agree with any part of these terms, please stop using the platform.

365ac reserves the right to update or modify these Terms and Conditions at any time. Changes take effect as soon as they are published on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

  • These Terms and Conditions are available in both English and Bengali; in the event of any conflict, the English version shall prevail.
  • All use of 365ac services must be lawful and in compliance with the laws of your own country.
  • All content, logos, and trademarks on the platform are the intellectual property of 365ac.

2 Account Registration & Eligibility

You must be at least 18 years old to register an account with 365ac. This is not just a rule — it is an integral part of our responsible gaming policy. No 365ac services are available to minors.

You must provide accurate and complete information at the time of registration. If an account is created with false information, 365ac reserves the right to close that account and forfeit any funds held within it at any time.

  • Each individual may hold only one account; multiple accounts are strictly prohibited.
  • A copy of your national ID or passport may be required for account verification.
  • You may not allow any third party to use your account.
  • Citizens of countries where online gaming is prohibited are not permitted to use 365ac.
  • The email address and phone number provided at registration must remain active.
KYC Verification

365ac follows a KYC (Know Your Customer) process for security purposes. Identity verification may be required for large withdrawals or during security reviews.

3 Deposit & Payment Policy

To deposit on 365ac, you must use an approved payment method such as bKash, Nagad, or Rocket. Funds are generally credited to your gaming balance instantly. If there is a delay due to technical reasons, please contact the 365ac support team.

  • You must only use payment accounts registered in your own name.
  • Depositing from a third-party account is strictly prohibited and may result in account suspension.
  • The minimum deposit amount may vary in accordance with the rules stated on the platform.
  • Deposits are generally non-refundable once processed, but please contact our support team if you have exceptional circumstances.
Payment Methods Minimum Deposit Processing Time Fee
bKash BDT 200 Instant Free
Nagad BDT 200 Instant Free
Rocket BDT 200 Instant Free

4 Withdrawal Policy & Terms

365ac allows members to withdraw their winnings. Withdrawal requests are typically processed within 15 to 30 minutes. However, certain conditions must be met before a withdrawal can be made.

  • Your account must be fully verified before a withdrawal can be made.
  • Withdrawals must be made to the same payment method used for the deposit (some exceptions may apply).
  • To withdraw bonus funds, the specified wagering requirement must be fulfilled.
  • The maximum daily withdrawal limit may vary in accordance with the rules stated on the platform.
  • 365ac reserves the right to temporarily delay withdrawals in the case of suspicious transactions.
Tips for Faster Withdrawals

Complete your KYC verification in advance and ensure your payment details are correct for faster withdrawals. Verified accounts are typically processed much more quickly.

5 Bonus & Promotion Terms

365ac regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which are detailed on the respective offer page.

  • A wagering requirement (WR) applies to every bonus; withdrawals will not be permitted until the WR is met.
  • A maximum bet limit may apply when placing bets using bonus funds.
  • Claiming the same bonus more than once is strictly prohibited.
  • Bonus claims made from multiple accounts or the same IP address will be voided.
  • Bonus offers have an expiry date; any bonus not used within the specified period will be forfeited.
  • 365ac reserves the right to modify or cancel any promotion without notice.
What is a wagering requirement?

A wagering requirement refers to the total amount you must bet, calculated by multiplying the bonus amount by a specified multiplier. For example, a 20x wagering requirement on a BDT 1,000 bonus means you must place BDT 20,000 in bets before you can withdraw.

6 Gaming Rules

All games on 365ac operate using RNG (Random Number Generator) technology. Every game outcome is completely random and cannot be predicted or manipulated by anyone. Third-party auditors regularly verify the fairness of this system.

  • If the outcome of a game becomes uncertain due to a technical error, 365ac may void that round.
  • In Sports Betting, if an event is cancelled, all related bets will be voided.
  • The dealer's decision in Live Casino games is final; 365ac will not be held liable for any losses resulting from disconnection.
  • The rules for each game are available in detail on that game's own page.

7 Prohibited Activities

The following activities are strictly prohibited on the 365ac platform. Any involvement in such activities will result in immediate account closure and possible forfeiture of funds.

  • Creating multiple accounts or using another person's account.
  • Misuse of the bonus system or bonus arbitrage.
  • Money laundering or transacting with funds from illegal sources.
  • Attempting to hack, manipulate, or gain unauthorized access to the platform's software.
  • Placing bets using automated bots or scripts.
  • Deliberately colluding with other members to influence game outcomes.
  • Using a third-party payment method or someone else's credit card details.
Notice

If fraudulent activity is detected, 365ac reserves the right to share relevant information with law enforcement authorities.

8 Account Suspension & Closure

365ac reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Detection of suspicious activity on the account.
  • Failure to provide accurate information during KYC verification.
  • In the event of a violation of applicable laws or regulations.

Members may close their account at any time. Please withdraw any valid balance before closing your account.

9 Responsible Gaming

365ac believes gaming is a form of entertainment, not addiction. We treat responsible gaming as a core part of our culture, and the mental and financial well-being of every member matters to us.

  • You can set daily, weekly, or monthly deposit limits for yourself.
  • You may take a temporary break (cooling-off period) if needed.
  • Permanent self-exclusion is available at any time.
  • If you think you have a gaming problem, please contact our support team.

For more details, visit our Responsible Gaming Policy Read.

10 Privacy & Data Protection

365ac follows international data protection standards in collecting, storing, and using your personal information. Your data is never sold to third parties.

  • Your personal information is used solely to improve the platform's services.
  • Information may be disclosed in response to valid requests from law enforcement authorities.
  • You may request to view or delete your personal data at any time.
  • For more information about our cookie policy, please see our Privacy Policy Read.

11 Limitation of Liability

365ac strives to ensure the highest quality of service. However, 365ac is not liable in the following situations:

  • Losses due to game interruption caused by loss of internet connection.
  • Delays or failures caused by third-party payment providers.
  • Unexpected technical errors or server downtime.
  • Losses resulting from the member's own negligence or submission of incorrect information.
  • Natural disasters or other force majeure events.

Under any circumstances, 365ac's maximum liability shall be limited to the amount deposited in the specific transaction in question.

12 Dispute Resolution

If you have a complaint or dispute, please contact the 365ac support team first. We are committed to resolving all disputes honestly and promptly.

  • An initial response will be provided within 7 business days of receiving the complaint.
  • A final decision on complex matters will be communicated within 30 days.
  • If you are not satisfied with the support team's resolution, you may escalate your complaint to the licensing authority.
  • Any disputes relating to these Terms and Conditions shall be governed by the laws of 365ac's licensing jurisdiction.
For a quicker resolution

Including your account ID, transaction date and details, and screenshots (if available) when submitting a complaint will help us resolve it faster.

13 Contact

If you have any questions about these Terms and Conditions, please contact our support team. We provide assistance in Bengali around the clock.

Live Chat

Chat with us directly from any page on the platform. Average response time is 5 minutes.

Email

Email us at [email protected]. You will receive a response within 24 hours.

Telegram

Join our official Telegram channel and stay up to date.

🎯 Join 365ac and enjoy the ultimate gaming experience

Done reading the Terms & Conditions? Register now and claim your welcome bonus.

FAQs

About Terms & Conditions Frequently Asked Questions

Yes, 365ac's terms and conditions are available in Bengali and fully applicable to Bangladeshi members. However, in the event of any legal dispute, the English version shall take precedence.

Bonus funds cannot be withdrawn until the wagering requirement is met. Once a bonus expires, the bonus balance will be forfeited. However, your own deposited funds can always be withdrawn.

For significant changes, 365ac will endeavor to notify members via email or through the platform. However, you are advised to check this page regularly, as changes take effect immediately upon publication.

If your account is closed voluntarily rather than due to a rule violation, your valid balance will be returned. However, if the closure is due to fraud or a breach of rules, the balance may be forfeited.

Yes, different members of the same household may hold separate accounts, provided each account is registered with entirely distinct personal details and payment methods. Using multiple accounts from the same device or IP address may trigger a verification process.
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